x-Autumn 2009 Promotion-x

Together with autumn promotion, Starbucks came out with new program called customer coffee passport, this promotion, similar with the loyalty card which is customers have to collect stamp using card given to get free drink after collect all 7 stamp. For “customer coffee passport” it’s gonna be different, Starbucks gonna give free 1 flavor lock (1 bag of 250g coffee bean) for the full stamped card, but of course customers need to buy the coffee bean to get the stamp.


*customer coffee passport*

The cheapest price for our regular bean is rm28, so customers need to collect 8 stamp to make them entitle for the free flavor lock ( rm28 x 8 = rm224 ) , the card gonna last for 1 year from the 1st stamp that customers get from us, so customer have enough time to collect all 8 stamp, for our regular customers who always buy coffee beans, this will be a good news for them but not for regular drinking customers (customer who never buy coffee bean). Whoever is a regular coffee bean buyer come and get the card at Starbucks.

*loyalty card for the free drink had been stopped since 14 September but customers still can redeem free tall size drink if they have full stamped card and today is the last day to use that card*

the term and condition
•Not valid with any other discounts and promotions
•Not exchangeable for cash or other products.
•Redeemable at all Starbucks Coffee stores in Malaysia
•Valid 12 months from (the date of the 1st purchase)

Beside the customer coffee passport, we also giving away discount voucher, customers have to buy venti size caramel cream latte to get this voucher. Got six voucher with 3 same discount which is 1) free add on espresso shot on your beverage 2) rm2 off on purchase any espresso beverage 3) get a complimentary brew of the day when u purchase espresso bean or any 250g flavorlock. this promotion start on 29 September and the voucher are redeemable until 31 October.


hope u guys well informed about starbucks promotion and. if u guys have any question am more than happy to provide the answer.. until now. x-sidsiders-x
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x-Autumn 2009 Promotion-x

Tomorrow Starbucks gonna start new promotion, “Autumn 2009 starbucks™ shared planet™”. The name of this promo also a bit long and it’s different from previous promotion, this time we not only focus on new drinks in fact we don’t have new drink for this promotion, it’s just our core drink with some add on. For this time we focusing more on what Starbucks had been doing for “shared planet”.

“Shared planet” is actually Starbucks commitment to doing business in responsible ways that are good to each other and planet. Their effort focuses on three area which is :-

We’re committed to buying
and serving the highest
quality, responsibly grown,
ethically traded coffee to help
create a better future for
farmers and a more stable
climate for our planet.

We’re committed to minimizing
our environmental footprint by
focusing on energy and water
conservation, recycling and
green construction, and
tackling climate change, while
inspiring others to do the
same.

We’re committed to being a
good neighbor and a catalyst
for change by bringing
together our partners, our
customers and their
communities.

For this promo, featured drinks is :




Besides that, starbucks also selling shirt together with autumn promo, only selected store will sell the shirt and my store is one of the selected one, total all 32 store will selling the shirt and here the list of selected store:

1. Starbucks Coffee JBCS
2. Starbucks Coffee Mid Valley
3. Starbucks Coffee The Gardens
4. Starbucks Coffee Bangsar Village 1
5. Starbuck Coffee Sunway 1
6. Starbucks Coffee Sunway 2
7. Starbucks Coffee Mon’t Kiara
8. Starbucks Coffee Amcorp Mall
9. Starbucks Coffee Genting 1
10. Starbucks Coffee BB Plaza
11. Starbucks Coffee KLCC 1
12. Starbucks Coffee KLCC 2
13. Starbuck Coffee BTS 1
14. Starbucks Coffee Great Eastern Mall (GEM)
15. Starbucks Coffee Cheras Leisure Mall
16. Starbucks Coffee Ikano
17. Starbucks Coffee The Curve
18. Starbucks Coffee BU 2
19. Starbucks Coffee AEON Bukit Tinggi
20. Starbucks Coffee Centrepoint BU
21. Starbucks Coffee Jaya One
22. Starbucks Coffee KLIA
23. Starbucks Coffee Jusco Tebrau
24. Starbucks Coffee Dataran Pahlawan
25. Starbucks Coffee Uptown 2
26. Starbucks Coffee Tropicana City Mall
27. Starbucks Coffee Warisan Square
28. Starbucks Coffee KKIA
29. Starbucks Coffee SS15
30. Starbucks Coffee Pavilion 1
31. Starbucks Coffee The Spring
32. Starbucks Coffee Bintang Plaza

Customers have to buy 2 featured beverage *promo beverage* in a single receipt to make them entitle to buy the shirt at only rm18. the shirt quite nice, white color, some wording in front and back side of the shirt with small Starbucks logo at right side sleeve, free size for guy and girl.So all Starbucks fans, wait no more!!! it's a limited edition shirt, go and get one!!

here some of pictures of the shirt:



*please don't bother with my model face*




*credit to chot (my model)*

And the shirt comes in this cute lil' bag.. :)




































Beside this two, got few more program that come out together with autumn promotion, but gonna update u guys tomorrow as i still have a lot work to do such reading the new promotion brief coz am working opening shift and all the bosses will be around and if they come to my place i'll die if i didn't know a shit about this promotion. x-lol-x




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x-bored raya-x

Raya has no fun for me anymore, it’s just like another usual day for me, the different is today got more foods, more people coming visiting wearing their baju melayu and songkok for guys and baju kurung or kebaya for girls. But as for me, I felt bored to the max that day, since am reached home from kl on the raya eve,nothing make me feel exciting, accept all of our family is here, I mean all my siblings, all 8 of us is home which is hard to gather us all. One things for sure, my mom and dad sure happy to see their boys and girls home. I reached home that night around 12.30am with my third brother who stayed with me back in kl, it was heavy rain that night, we both the last one reach kampung, other sibling arrive earlier.

It’s a tiring week for me, after 4-5 days without enough sleep am really exhausted, but because of raya I don’t really care, after sitting for awhile and waiting for the rain to stop me and my 3 other brothers went out to place so called town, I don’t know what seremban people call it but I looks like uptown in kl, about 20-30 km from my house.. selling stuff like shirt, jeans, cookies for raya and so on.. even am tired I just go when my brother ask me to go, it was drizzling still but we ignore it. I have no purpose to go there, have no intention to shopping more like window shopping while check on seremban chicks, but am not see one single chick that interest me.

When we reached to that place I saw a lot of people doing their last minute shopping, the road even jammed. That place quite pack, with slop everywhere plus muddy, lucky I wearing my short and flip flop, if not sure am cursing for the whole time am there. One thing I realize about seremban dude, can say all of them have a similar hair style. Spiky, blonde in color, some of them got stripe on one side of their head only, with dragon pendent necklace, I even saw one of this guy, his hair still on dye process, I mean his hair still wet with dye, but only his back hair where he kept long like a tail… he put tissue on his collar and wander around.. he looks hideous and hilarious…

We’ve spend one good hour at that place, without one of us buying anything, back and reach home about 3.30am and straight go to sleep. Woke up a bit early.. around 7.30am because I need go to mosque, after showered, I took my baju melayu and try on it, as I tell befor that am broke, so the baju melayu is my previous year one, the best part is, I never try before I bring it back, so, guess what!!!? I can’t fit the pant anymore.. am so sad how much have I change since last year… I think am so fat now… darn.. I have no choice, so I borrow my dad last year baju melayu..
For raya praying am going to my old kampung, the kampung where I school, and have friend. It’s about 15 km away from my current house. actually am not praying when go to the mosque, more like meeting friends.. but I don’t know why, my friend become lesser and lesser every year.. not less because they didn’t come back for raya but.. I don’t know.. this morning I meet few of my friend, friend that I can say quite close with me when schooling time… when meet him he just shake my hand smile then sit in another corner and I felt like we don’t really know each other.. two of them, that’s made me sad. After finished praying I just go back without say anything to my friends, and because of that I don’t feel like go visiting any of my friends.. and the only thing I did for raya, like usual...sleeping until evening.. so where’s the fun? It’s just like another ordinary day in my life. x-so bored-x
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x-straw hat-x

Thank god, finally our summer promo officially ended. Actually it's ended last Monday, 14th september 09, however we still selling the promo drink which is "coffee jelly frapp", and "ice vanilla coffee jelly latte" so who ever think their a fan of starbucks jelly go get it now while we still have stock. When i said the promo has ended only one thing that made me happy... it mean no more, the super ugly straw hat, since the promo started in 16 june 09 we have no choice but to wear it everyday. we or rather i said "me" or who ever don't like the straw hat, had suffered for 3 month when we have to share the hat with other partners, that's the worst part out of others.. just imagine when we have to wear the same hat after someone use it, the hat will be wet, after that "someone" wear it for full 8 hours shift.. the smell only god know... ;p but proud of our self, we still standing after 3 month. when the promo start, we even get instruction how's the right way to wear the hat..



that's funny right? but for us it's all normal, we always get this kind of "AWESOME" things.. and the truth is even i like some of it..
For some people they will look nice when wearing the straw hat for example...








hahaha... sorry guys, nobody wanna be my model.. so i have no choice :p...
but for some people.. when they wearing this straw hat.. sorry to say, they just looks hideous..


looks like a criminal... lol

so this is why i said when the promo is ended it's a relieve for some people.. no more criminal face... for the last time am gonna say good bye to this straw hat.. hopefully for next year they will never come out with this kind of idea...







bye-bye straw hat... hope we meet again.. x-lol-x
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x-am broke-x

Raya is just around the corner, however i didn't feel the excitement.. even i get leave for raya and can go back hometown to celebrate with my family but i felt abit down as i'm broke this year.. not coz of too much shopping in fact i didn't even buy 1 shirt for my self... how sad.. talking about broke, it because i got summon from police.. it's happened on 31st july, that morning when am on my way to work, i using my brother bike and follow the usual route to work, half way to reach, somewhere in damansara a quiet place and not a main road, i never thought police will make a damn road block there. That time am going a bit fast and the moment i saw police standing in the middle of the road, it's all too late for me and i know that am fucked up. I wanted to stop and make a illegal U turn but my bike don't have brake, so no choice i have facing the "road carnivore". when i getting close to the police i got second thought to run but i just keep that in mind when i saw one of the police holding a rifle.. i don't wanna die yet.. when the police ask me to stop, the worst part just begin, my bike have no brake so, just how am i gonna stop where the police ask me to.. then all the police thought i wanna run and maybe they think am a criminal on the run..haha.. so one of the police jump in front of my bike and stop me using his hand, the one with rifle look at me with his serious face and the look.. like he ready to shot me if i run away.. the police who stop me start scold me..

police: oi nak langgar orang ke?
me: sorry bang brake tak makan..
police: banyak la kau,pegi parking motor dekat sana.. he ask me park my motor at the side of the road.
after park my bike am walking to the table where he waiting for me with his summon book.

police: bagi ic,lesen dengan road tax.

so i took my wallet, give him my ic and sat beside him.

police: lesen dengan road tax mane?
me: sorry bang saye tak ade lesen, road tax pun tak bawak (my brother's bike have no road tax)
police: kau ni,dah la takde lesen,road tax tak bawak,lepas tu nak langgar orang.. besar kes kau ni.
me: sorry bang, saya nak cepat pergi kerja,tak ada orang nak hantar, so saya pinjam motor kawan,lupa nak ambil road tax.
police: ni kena saman ni, lepas tu kena pergi mahkamah sebab tak ada lesen.
me: ala bang, tolong la bang, saya tak ada masa nak pergi mahkamah,lagipun saya selalu kerja, cari duit, kalau saya tak pergi kerja nanti kena buang, tolong la bang.
police: hmmm.. kau nak aku tolong macam mana?

actually that's the key word to save your ass from summon(duit kopi,bribe), but at that time i have no money.

me: ala bang saya nak bg, tapi saya tak ade banyak, ada rm10 je.. gaji belum masuk lagi bang.
at that time am cursing my self, why i didn't withdraw money last night.

police: hmmm.... tak boleh ni kene saman juga.
maybe he disappointed coz i don't have money.

me: ala bang, tolong la.
police: lebih baik aku saman daripada aku bawa motor kau pergi balai.. nanti kau pun tak boleh pergi kerja lepas tu kena buang kerja.

have no choice but to take the summon from him and go to work. So up till now i kept the summon latter and waiting my friend to check for me how much i have to pay, coz they never state there how much exactly i have to pay. But at the letter they ask me to go to court coz i have no license, this 23rd september is the date i suppose to go to court. After my friend epi, check for me *he got police friend*, he said court is not necessary, i just can go to police station and pay for the summon. then i got other friend who work with me and his girlfriend working in bukit aman help me to pay it with her discount.. before discount i have to pay rm600 but she get it just rm300 after 50% discount *thanks to "CHOT" and his grilfriend "MY ETON"* for helping me.. so this is why i have no mood to celebrate raya coz am broke.. x-damn-x
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x-the 3rd place-x

Monday 14 sept 09 now 9.57pm.. got nothing to do, chilling at starbucks, surfin while sleepin'. After finished my shift, i just came here the other starbucks at damansara uptown, breaking fast here with some friend and now sitting at the couch looking one of my friend nicely sleeping.. she just sleeping like she's at her home..make me laugh, when remember "starbucks is the 3rd place" she's really follow that.. workin here, chillin' here, and sleepin' here..*like i never did before.. that's what we call starbucks spirit, we all really love starbucks that much, we do.... even this store almost full with customers but nothing can stop her from taking a nap.. lucky she didn't snore, if not am sure run from this sit and pretend that i did not know her.. check out her pic!! x-lol-x
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x-quote of the day-x

A soft refusal is not always taken, but a rude one is immediately believed.
x-alexander chase-x
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x-confusing chinese name-x

Caller: Hello, can I speak to Annie Wan?

Operator: Yes, you can speak to me.

Caller: No, I want to speak to Annie Wan!

Operator : You are talking to me! Who is this?

Caller : I'm Sam Wan. And I need to talk to Annie Wan! It's urgent.

Operator: I know you are someone and you want to talk to anyone! But what's this urgent matter about?

Caller : Well... just tell my sister Annie Wan that our brother Noel Wan has involved in an accident. Noel Wan got injured and is being sent to the hospital. Right now, Avery Wan is on his way to the hospital.

Operator: Look, if no one was injured and no one was sent to the hospital, then the accident isn't an urgent matter! You may find this hilarious but I don't have time for this!

Caller: You are so rude! Who are you?

Operator: I'm Saw Lee.

Caller: Yes! You should be sorry. Now give me your name!!!

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x-the hideout?-x

During this fasting month, Starbucks will be the safest place for malay customers to freely eat and drink, it’s doesn’t matter if they dine in or to take away. In my place for example, I got 1 of my regular customer, it’s a she, her name is alice or something, very modern name and yet she’s from Kelantan. Normally she will only take away one grande latte with 2 tube of brown sugar, but for this fasting month she always having the drink here and even buy sandwiches for breakfast. For the 1st week I thought maybe she got reason for not fast, u know, girl got their legal excuse for not puasa. Then when the 2nd week coming I start thinking “so long one”? but still I can’t say anything what, she’s a customer and I have to serve her some more she’s the kiasu kind and I dare not to talk much with her, but for me if we always focus on her when serve her she’s a nice person. Got one day she gave us the most funny excuse not to puasa, we never ask her at the 1st place but maybe coz she saw our face like wondering “is she puasa or not”? without asking she said “oh my office was blackout, that’s why am coming here, so sakit hati with the maintenance, I swore at them, puasa also batal. So we’re the barista who’s listen to her story just nod our head with the simple “ooooo”, smile and handover her order so she can enjoy her drink and try to cool down her anger. Other than her got another guy, never see him before, just recently when start puasa he become our regular morning customer. First day, he came with his “like nothing happen” face ordered one grande brew coffee. For the 1st impression we already know that he’s a malay, plus his name tag that hanging around his neck like he wanna show his name and yea I did see his name “nik” something..damn stupid right? I don’t know whether he got any legal excuse or not, but for a guy unless he got recommendation from doctor saying he shouldn’t puasa for health problem then he got no other excuse. The first day he bought drink from us I thought he buy for someone else maybe his boss or his colleague but after he’s paying and we handover his drink he straight away went to condiment bar and mixing his coffee and he even taste it.. at that time I’m just looking at my partner and ….. speechless… besides this two got few more customer come and act like non malay, speak like foreigner, with the accent.. so lame.. x-lol-x


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x-term and condition apply-x

one thing I don’t understand bout customer is they never understand or they completely stupid to understand with “term and condition apply” phrase and they like to change it according to what they want and the best thing is we all in service line always know and understand with “customers always right” phrase.. so it’s mean “term and condition apply” should have change to “term and condition apply according to customers request” and it will make our work, who working in service line easier .. or to make it more easier just don’t put the term and condition, so customer will get anything they want and we happily will give to them. What the point u put the condition on something if finally u just give the completely different thing from what u offered to customer and the staff who try to follow the term that had been set by company finally get screwed by customers and the company it self because failed to give the best service to customers. In starbucks we have this motto “just say yes” to customers.. so it’s completely useless if we tried to argue with customer on this term and condition apply stuff. The best part is when we came out with new promotion the company will tell us the staff” what we can and what we can’t do” and we as a staff just follow what had been told and when some customers who not satisfied because they didn’t get what they want sent an email to complaint on us the company will never back us up. All the blame is on us, so basically in starbucks if the staff say no, it’s only last for 30 sec max and if customers still insist the” yes” will come out. So guys, what do u think? How important is the term and condition apply? x-Lol-x
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x-sad scene from legend of condor hero with crap sub-x

sad scene from legend of condor hero with crap sub



*this video made me laugh till i cried ;p

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x-boring time-x

It’s Friday.. another 2 days for this 3^rd week end and that’s mean another 8 days to raya. Today I work evening shift, as usual at this time is very quiet, do some paper work while waiting for customer, now is 8.15pm just finished break fast, as usual I just eat a few of kuih that I ask my partner to buy and a glass of water. In this fasting month working closing is the bored shift ever if u are the kind of people who like to “eat”, because u have to work and don’t have much time to enjoy ur food, if in ur shift is all malay u have to take turn to eat and u maybe lucky if other partner and manager is non malay but the problem is u have no friend to eat with, so u’re miserably eating alone, but the best thing working in night shift is u got more time after work to hangout at mamak or go back and cook for supper. That what I normally did, after work I’ll go back watch dvd to kill some time and then I’ll cook for me and my brother. But if i working in the morning shift I have to change the whole activities. The best part when working morning is breaking fast time, I have friend to eat with, have time to go and buy food at bazaar Ramadan. The only thing that not nice about working morning is, I don’t have much time to hangout, have to go back early, sleep early and wake up early. If working in morning shift I hardly cook for supper, I’ll buy. So I guess during this fasting month majority people prefer to work morning and have time to spend with their love one. I’ll better stop now before I kill u guys with my boring time story. :)

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x-funny incident-x

Last Wednesday afternoon one of customer came and bring our “power lunch voucher" she wanted to redeem that voucher at my store, acctualy this customers had come before and bring the same voucher..what i tried to tell is she making a big fuss about the voucher..the first time she came i didn't bother her coz that time my boss is around and he taking care of her but the second time i have no luck..
the moment my partner see her, they calling me without try to assist her..coz they know how
she gonna screw their day.

the conversation is like this:

partner: wan hurry and take care of this customer.

that time i was in office doing some ordering and thinking why would my
partner call and ask me to taking care of customer.

me : ok am coming
the moment i enter the bar and see the customer face i stood still for awhile
sweet god!!! somebody gonna screw my day today.

me : talkin to the customer " yes mam can i help u"

customer : "ini" while showing me the voucher

me : take and read the voucher "mmm okay ma’am this voucher u have to buy the food
and get the free drink" acctualy i wrongly read the voucher,for the voucher she acctualy entitle
for free food (power lunch worth rm6.50) and tall size latte.

customer: "mana ada,itu semua free ma,sya selalu pergi makan guna ini ma"

me: read back the voucher.. "oh yea.. sorry, sorry, so what u want?

customer : bagi saya ini, pointing her finger at the our power lunch menu
she wanted the quiche and my problem just started

me : sorry ma’am but we don’t have this one now.

Customer : aiyo, macam mana boleh tak ada? Saya pergi lain store ada ma,macam mana u boleh tak ada?

My partner just standing at my back observing our conversation, they start to show their annoyed face with the customer fussiness

Me : sorry ma’am we didn’t order quiche anymore coz we cnt sell it.

Customer : start with annoying tones “macam mana sekarang? Apa u ada”?

At the time the only food left under power lunch promo is tuna cheddar melt sandwich which is cost rm9.50 and she doesn’t entitle for that but….

Me : “this is the only sandwich we got ma’am” have no choice coz she’ already show her pissed off face

Customer : apa itu?
Me : tuna sandwich
Customer: ada cheese ka?
Me: yea..
Customer: aiya saya mau itu ma..macam mana oh?
Me: sorry ma’am we don’t have that, but I can call the nearest store to ask them.

So I went inside and calling my neighbor store, unfortunately they also don’t have quiche.
So I go back to the customer and tell her got no choice to take the tuna sandwich which she’s not entitle for .

Customer: ok la ok la..kasi panas ha..sini makan.
Me: ok, and the latte u want hot or ice?
Customer: oh saya mau tea..bg saya green tea.
Me: sorry ma’am u can only take latte
Customer: mana ada..saya mau tea
Me: cannot ma’am while showing her the voucher.
Customer: with a high tone and almost shouting ”saya slalu buat ini macam ma..saya selalu pergi makan dekat hartamas,bangsar, semua pun boleh,kenapa sini tak boleh”?

Am telling my self I will not give her tea as I already gave her the sandwich that she’s not suppose to take.. one of the customer start looking at her. She continuously complaining and made me reach my limit..i can’t hold it anymore..

Me: “ma’am, orang sudah cakap tak boleh, tak boleh la, kenapa u susah nak faham? Satu kali cakap u tak faham, 2 kali cakap pun u tak faham susah la ini macam.. u pun tak mau dengar orang punya cakap.
Customer: aiya saya selalu dekat sana boleh ma”!!!
Me: kalau macam tu lain kali u tak payah datang sini la,u pergi sana boleh tukar punya..
Customer: lain kali u cakap u punya boss jangan bg ini voucher sama orang,

She tried put all the blame on us again..

Customer: bagi u punya office phone no.. she wanted to complaint bout me.

I went to office and call my boss and inform him about the incident, and he ask me just give whatever she want. So I took my outlet manager and my area manager phone no and wanted to give to her but at that time she already left.

So this is how the customer screw up my day and I hope she’ll never come and disturb me again.
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x-Fu**ed up evening-x

Yesterday was my off day, like usual I’ll hangout at starbucks surf internet, update facebook, play games and see my friend. I going back at 6pm early than usual because I have plan with my girlfriend to berbuka puasa at singgahsana hotel with her friend. half way to reach home something happened that almost make me involve in accident. When I was steadily riding my bike suddenly out of nowhere from my back one “mat rempit “ try to over take me, at that time I going a bit fast around 100kmh so when he suddenly appeared very close at my right side I’m shocked and I accidently hit the side mirror one of the car at my left side with my motorbike handle and “crack” the side mirror broke and in no time without looking at the car I just ran, the guy who make me hit the car is gone but because of the road condition with a pretty bad jam he can’t go that far, so manage to keep up with that guy and when he see that I’m coming he thought I’m chasing him and he get scared, tried to run away and ride his bike like crazy, when I saw him tried to run I automatically chasing him even though I don’t have intention to do that. So, when I manage to over take him, I look at him and he smile with his fucking shit looking face and I shout at him “hoi u wanna die is it”? at that moment I’m thinking to kick him from his bike and lucky I didn’t do it, if not here sure die fall down from moving bike with a lot of car at the side and I’ll become a killer. After I shout at him one more time he run and this time he act like he challenge me to race with him, and yea of course I followed him but, because his bike slightly small than mine so he “win” and he wave at me to show that I loose.. so I wave back but I show my middle finger to him.. all the driver who stuck on jammed just looking at me.. after awhile I thinking about the car that I hit.. feel sorry for him.. but I have to run coz if I stop i don’t have money to give him to fix his car.. sorry dude I’ve fucked up your day…
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x-introduction-x

i never thought to make a blog coz i ain't good at writing.. until today.. just trying and see how's it go..so if anybody read this and find it boring u know why..
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